Flowflex antigen home test: This rapid antigen test provides results in 15 minutes. One test costs $19, and a 25-pack is available for $250.
Lucira test kit: It is a polymerase chain reaction (PCR)-quality molecular test that issues results in 30 minutes. It costs $89.
Learn more about the difference between PCR and rapid tests.
Returns:no returns
Shipping:calculated at checkout
Below, we explain how a person can order a product or kit from Nurx. Fees and processes may differ depending on the product or service.
1. Choose a service
Users can access services and create an account via the Nurx website or iOS and Android apps.
After a person has chosen their desired service or product, they need to:
indicate their home state
provide their email address
give their consent to telehealth
2. Complete a medical history
Customers must answer comprehensive questions regarding their medical history relating to the test or medication they wish to purchase. Anyone who wants to buy dermatological treatments must provide photos of their skin.
A person must also upload a photo ID and supply their name and date of birth before payment.
3. Medical consultation
Customers need to pay for a medical consultation once they submit their request.
The fee for a medical consultation varies according to the service but ranges from $15–60. This covers the following:
an evaluation of the person’s medical history
requests from state-licensed medical practitioners
prescriptions, if needed
personalized treatment plans
scheduled follow-ups
unlimited 1-year messaging with the Nurx medical team
4. Checkout and delivery
Following the medical consultation, the customer proceeds to the checkout stage. A state-licensed healthcare professional will then:
review the person’s health assessment
write a prescription
order the person’s products
arrange delivery of the medications or testing kits
The company will then ship the person’s test kit or prescription for free. The product will arrive in discreet packaging.
Home test kits also come with a prepaid return shipping label. The company partners with Molecular Testing Labs (MTL) for home testing kits.
Nurx ships prescription drugs from partner pharmacies that are fully licensed to dispense medications to their state. Nurx usually sends people a 3-month supply of medication. However, it can also send a 1-month supply if the person’s insurance only pays for 1 month at a time. In these cases, a $5 processing fee applies.
Each of Nurx’s product pages shows both out-of-pocket and estimated insurance prices. The final insurance cost varies depending on the person’s insurance coverage.
People may opt to pay the out-of-pocket price or go through their insurance. Nurx accepts online payments from Visa, Mastercard, Discover, and American Express. People can also pay using their Family Savings Account and Health Savings Account.
Nurx accepts most private health insurance for medications. However, a person needs to pay for all consultation fees out-of-pocket.
Several insurance plans are in-network with MTL for Nurx’s at-home testing kits. However, if a person’s plan is not in-network with MTL, it will bill them directly in addition to the fee for medical consultation.
The Centers for Disease Control and Prevention (CDC) recognize Nurx as an online health organization offering many services, including testing, prevention, and treatment.
Nurx has an A- rating with the Better Business Bureau (BBB) and has closed 369 complaints in the last 3 years. As of July 2023, the brand has a 1.71 out of 5 stars rating based on 512 customer reviews on the platform.
On the BBB page, there are few positive reviews. An early review praises the company’s communication and medical representative availability. Negative reviews frequently mention the following issues:
delayed shipping
payment charges without permission
charging customers without providing a service
difficulties canceling accounts
poor customer service and communication.
On TrustPilot, the company has a rating of 1.5 out of 5 stars based on 489 reviews. Customers frequently mention issues with receiving prescriptions, communication, and charges for care they did not receive. However, positive comments say the service is effective, and people are satisfied with its convenience.
The following brands are similar alternatives to Nurx:
TwentyEight Health: It has been in business since 2023 and has replaced SimpleHealth’s services. It offers birth control medications, prenatal vitamins, and emergency contraception. Its services are also available to those looking for herpes treatment and abortion care.
Hers: People can get female wellness products from Hers, such as birth control pills, hair products, and medications for anxiety and depression. It also offers online therapy sessions that cost $99. Read our Hers review.
The table below compares the different online health services featured in this article.
Although Nurx offers consultations with medical professionals, a person should see a doctor if their symptoms do not improve with treatment.
If a person is experiencing a mental health crisis or feels at risk of hurting themselves or others, they should not rely on Nurx’s mental health services. Instead, they should call 911 or a mental health hotline.
Below, we answer some common questions about Nurx.
Is Nurx legitimate?
Nurx is a legitimate business offering legitimate healthcare services and medication. The CDC recognizes Nurx as a legitimate business.
Does Nurx contact my doctor?
Nurx does not share a person’s information with their primary care physician without permission. However, Nurx encourages people to share the information they give to the company with a primary care physician.
Does Nurx prescribe Adderall?
Nurx does not prescribe controlled substances such as Adderall.
Does Nurx require a prescription?
Nurx does require a prescription for certain medications. People should speak with a Nurx healthcare professional to get the necessary prescription.
Is Nurx safe to use?
Medical professionals licensed in the customer’s state review all requests received through Nurx. Also, prescription drugs from Nurx follow the same rules and processes as any other licensed pharmacy.
A Nurx medical professional will only prescribe medications if they are safe for a person to use based on the medical information they provide.
However, individuals should consult their doctor before consulting with Nurx.
How long does Nurx take to process?
When the medical team reviews and approves a person’s request, one of Nurx’s partner pharmacies ships the prescription within 72 hours.
Customers can expect to receive their prescription within 3–5 business days. People also have the option to pay for expedited delivery.
Does Nurx automatically refill my birth control?
Nurx sends people a 3-month supply of prescriptions and automatically processes refills as scheduled.
How long does Nurx take to prescribe?
Individuals using Nurx can select the products they wish to order and answer a short questionnaire. After paying for the medical consultation fee, a doctor reviews the profile and provides a prescription, and then delivery takes place in discreet packaging.
Nurx states that this process takes up to 5 business days.
How does Nurx work without insurance?
Nurx’s services are available to people with and without insurance. Most products require customers to pay $15–$60 for the consultation, depending on the service they opt for, which insurance does not cover.
Nurx offers different pricing plans for those without insurance. For example, birth control medications start from $15 per month, and home test kits come with two plans starting from $94. These are for those opting for basic testing or comprehensive testing.
Nurx is an online healthcare company offering prescriptions, over-the-counter medications, and home test kits through its website or mobile app. It also provides online consultations, free shipping, and automatic prescription refills.
Nurx receives mixed online customer reviews. Common complaints focus on shipping and customer service issues. However, positive reviews praise the convenience and discreet nature of the company’s services and delivery.
User-friendliness: 5 out of 5 (very user-friendly)
Nurx is a good fit for anyone looking for a convenient way to get birth control (and other medications they offer). For me, it was especially easy because I already knew what type of birth control pill worked for me, and they were able to prescribe what I am used to. It may be a bit trickier to find what works for you if you’re finding a new medication. Also, it might not be great for people who will forget to go to the doctor for regular checkups without needing to go for a prescription refill
— Sydney Hanan, SEO Manager, Healthline
Delivery time:2–3 days
Location availability:available in the United States (except Alaska, Arizona, Arkansas, Delaware, Hawaii, Idaho, Kansas, Louisiana, Mississippi, Montana, Nevada, New Hampshire, New Mexico, North Dakota, Oklahoma, Puerto Rico, Rhode Island, South Dakota, Vermont, West Virginia, and Wyoming)
Returns:no returns on prescription medication
Shipping:free shipping
Below, we explain how a person can order a product or kit from Nurx. Fees and processes may differ depending on the product or service.
1. Choose a service
Users can access services and create an account via the Nurx website or iOS and Android apps.
After a person has chosen their desired service or product, they need to:
indicate their home state
provide their email address
give their consent to telehealth
2. Complete a medical history
Customers must answer comprehensive questions regarding their medical history relating to the test or medication they wish to purchase. Anyone who wants to buy dermatological treatments must provide photos of their skin.
A person must also upload a photo ID and supply their name and date of birth before payment.
3. Medical consultation
Customers need to pay for a medical consultation once they submit their request.
The fee for a medical consultation varies according to the service but ranges from $15–60. This covers the following:
an evaluation of the person’s medical history
requests from state-licensed medical practitioners
prescriptions, if needed
personalized treatment plans
scheduled follow-ups
unlimited 1-year messaging with the Nurx medical team
4. Checkout and delivery
Following the medical consultation, the customer proceeds to the checkout stage. A state-licensed healthcare professional will then:
review the person’s health assessment
write a prescription
order the person’s products
arrange delivery of the medications or testing kits
The company will then ship the person’s test kit or prescription for free. The product will arrive in discreet packaging.
Home test kits also come with a prepaid return shipping label. The company partners with Molecular Testing Labs (MTL) for home testing kits.
Nurx ships prescription drugs from partner pharmacies that are fully licensed to dispense medications to their state. Nurx usually sends people a 3-month supply of medication. However, it can also send a 1-month supply if the person’s insurance only pays for 1 month at a time. In these cases, a $5 processing fee applies.
Each of Nurx’s product pages shows both out-of-pocket and estimated insurance prices. The final insurance cost varies depending on the person’s insurance coverage.
People may opt to pay the out-of-pocket price or go through their insurance. Nurx accepts online payments from Visa, Mastercard, Discover, and American Express. People can also pay using their Family Savings Account and Health Savings Account.
Nurx accepts most private health insurance for medications. However, a person needs to pay for all consultation fees out-of-pocket.
Several insurance plans are in-network with MTL for Nurx’s at-home testing kits. However, if a person’s plan is not in-network with MTL, it will bill them directly in addition to the fee for medical consultation.
The Centers for Disease Control and Prevention (CDC) recognize Nurx as an online health organization offering many services, including testing, prevention, and treatment.
Nurx has an A- rating with the Better Business Bureau (BBB) and has closed 369 complaints in the last 3 years. As of July 2023, the brand has a 1.71 out of 5 stars rating based on 512 customer reviews on the platform.
On the BBB page, there are few positive reviews. An early review praises the company’s communication and medical representative availability. Negative reviews frequently mention the following issues:
delayed shipping
payment charges without permission
charging customers without providing a service
difficulties canceling accounts
poor customer service and communication.
On TrustPilot, the company has a rating of 1.5 out of 5 stars based on 489 reviews. Customers frequently mention issues with receiving prescriptions, communication, and charges for care they did not receive. However, positive comments say the service is effective, and people are satisfied with its convenience.
The following brands are similar alternatives to Nurx:
TwentyEight Health: It has been in business since 2023 and has replaced SimpleHealth’s services. It offers birth control medications, prenatal vitamins, and emergency contraception. Its services are also available to those looking for herpes treatment and abortion care.
Hers: People can get female wellness products from Hers, such as birth control pills, hair products, and medications for anxiety and depression. It also offers online therapy sessions that cost $99. Read our Hers review.
The table below compares the different online health services featured in this article.
Although Nurx offers consultations with medical professionals, a person should see a doctor if their symptoms do not improve with treatment.
If a person is experiencing a mental health crisis or feels at risk of hurting themselves or others, they should not rely on Nurx’s mental health services. Instead, they should call 911 or a mental health hotline.
Below, we answer some common questions about Nurx.
Is Nurx legitimate?
Nurx is a legitimate business offering legitimate healthcare services and medication. The CDC recognizes Nurx as a legitimate business.
Does Nurx contact my doctor?
Nurx does not share a person’s information with their primary care physician without permission. However, Nurx encourages people to share the information they give to the company with a primary care physician.
Does Nurx prescribe Adderall?
Nurx does not prescribe controlled substances such as Adderall.
Does Nurx require a prescription?
Nurx does require a prescription for certain medications. People should speak with a Nurx healthcare professional to get the necessary prescription.
Is Nurx safe to use?
Medical professionals licensed in the customer’s state review all requests received through Nurx. Also, prescription drugs from Nurx follow the same rules and processes as any other licensed pharmacy.
A Nurx medical professional will only prescribe medications if they are safe for a person to use based on the medical information they provide.
However, individuals should consult their doctor before consulting with Nurx.
How long does Nurx take to process?
When the medical team reviews and approves a person’s request, one of Nurx’s partner pharmacies ships the prescription within 72 hours.
Customers can expect to receive their prescription within 3–5 business days. People also have the option to pay for expedited delivery.
Does Nurx automatically refill my birth control?
Nurx sends people a 3-month supply of prescriptions and automatically processes refills as scheduled.
How long does Nurx take to prescribe?
Individuals using Nurx can select the products they wish to order and answer a short questionnaire. After paying for the medical consultation fee, a doctor reviews the profile and provides a prescription, and then delivery takes place in discreet packaging.
Nurx states that this process takes up to 5 business days.
How does Nurx work without insurance?
Nurx’s services are available to people with and without insurance. Most products require customers to pay $15–$60 for the consultation, depending on the service they opt for, which insurance does not cover.
Nurx offers different pricing plans for those without insurance. For example, birth control medications start from $15 per month, and home test kits come with two plans starting from $94. These are for those opting for basic testing or comprehensive testing.
Nurx is an online healthcare company offering prescriptions, over-the-counter medications, and home test kits through its website or mobile app. It also provides online consultations, free shipping, and automatic prescription refills.
Nurx receives mixed online customer reviews. Common complaints focus on shipping and customer service issues. However, positive reviews praise the convenience and discreet nature of the company’s services and delivery.
User-friendliness: 5 out of 5 (very user-friendly)
Nurx is a good fit for anyone looking for a convenient way to get birth control (and other medications they offer). For me, it was especially easy because I already knew what type of birth control pill worked for me, and they were able to prescribe what I am used to. It may be a bit trickier to find what works for you if you’re finding a new medication. Also, it might not be great for people who will forget to go to the doctor for regular checkups without needing to go for a prescription refill
— Sydney Hanan, SEO Manager, Healthline
Test duration: over a month
Affordability: 5 out of 5 (affordable)
User-friendliness: 5 out of 5 (very user-friendly)
Nurx is a good fit for anyone looking for a convenient way to get birth control (and other medications they offer). For me, it was especially easy because I already knew what type of birth control pill worked for me, and they were able to prescribe what I am used to. It may be a bit trickier to find what works for you if you’re finding a new medication. Also, it might not be great for people who will forget to go to the doctor for regular checkups without needing to go for a prescription refill
— Sydney Hanan, SEO Manager, Healthline
Delivery time:2–3 days
Location availability:available in the United States (except Alaska, Arizona, Arkansas, Delaware, Hawaii, Idaho, Kansas, Louisiana, Mississippi, Montana, Nevada, New Hampshire, New Mexico, North Dakota, Oklahoma, Puerto Rico, Rhode Island, South Dakota, Vermont, West Virginia, and Wyoming)
Returns:no returns on prescription medication
Shipping:free shipping
Below, we explain how a person can order a product or kit from Nurx. Fees and processes may differ depending on the product or service.
1. Choose a service
Users can access services and create an account via the Nurx website or iOS and Android apps.
After a person has chosen their desired service or product, they need to:
indicate their home state
provide their email address
give their consent to telehealth
2. Complete a medical history
Customers must answer comprehensive questions regarding their medical history relating to the test or medication they wish to purchase. Anyone who wants to buy dermatological treatments must provide photos of their skin.
A person must also upload a photo ID and supply their name and date of birth before payment.
3. Medical consultation
Customers need to pay for a medical consultation once they submit their request.
The fee for a medical consultation varies according to the service but ranges from $15–60. This covers the following:
an evaluation of the person’s medical history
requests from state-licensed medical practitioners
prescriptions, if needed
personalized treatment plans
scheduled follow-ups
unlimited 1-year messaging with the Nurx medical team
4. Checkout and delivery
Following the medical consultation, the customer proceeds to the checkout stage. A state-licensed healthcare professional will then:
review the person’s health assessment
write a prescription
order the person’s products
arrange delivery of the medications or testing kits
The company will then ship the person’s test kit or prescription for free. The product will arrive in discreet packaging.
Home test kits also come with a prepaid return shipping label. The company partners with Molecular Testing Labs (MTL) for home testing kits.
Nurx ships prescription drugs from partner pharmacies that are fully licensed to dispense medications to their state. Nurx usually sends people a 3-month supply of medication. However, it can also send a 1-month supply if the person’s insurance only pays for 1 month at a time. In these cases, a $5 processing fee applies.
Each of Nurx’s product pages shows both out-of-pocket and estimated insurance prices. The final insurance cost varies depending on the person’s insurance coverage.
People may opt to pay the out-of-pocket price or go through their insurance. Nurx accepts online payments from Visa, Mastercard, Discover, and American Express. People can also pay using their Family Savings Account and Health Savings Account.
Nurx accepts most private health insurance for medications. However, a person needs to pay for all consultation fees out-of-pocket.
Several insurance plans are in-network with MTL for Nurx’s at-home testing kits. However, if a person’s plan is not in-network with MTL, it will bill them directly in addition to the fee for medical consultation.
The Centers for Disease Control and Prevention (CDC) recognize Nurx as an online health organization offering many services, including testing, prevention, and treatment.
Nurx has an A- rating with the Better Business Bureau (BBB) and has closed 369 complaints in the last 3 years. As of July 2023, the brand has a 1.71 out of 5 stars rating based on 512 customer reviews on the platform.
On the BBB page, there are few positive reviews. An early review praises the company’s communication and medical representative availability. Negative reviews frequently mention the following issues:
delayed shipping
payment charges without permission
charging customers without providing a service
difficulties canceling accounts
poor customer service and communication.
On TrustPilot, the company has a rating of 1.5 out of 5 stars based on 489 reviews. Customers frequently mention issues with receiving prescriptions, communication, and charges for care they did not receive. However, positive comments say the service is effective, and people are satisfied with its convenience.
The following brands are similar alternatives to Nurx:
TwentyEight Health: It has been in business since 2023 and has replaced SimpleHealth’s services. It offers birth control medications, prenatal vitamins, and emergency contraception. Its services are also available to those looking for herpes treatment and abortion care.
Hers: People can get female wellness products from Hers, such as birth control pills, hair products, and medications for anxiety and depression. It also offers online therapy sessions that cost $99. Read our Hers review.
The table below compares the different online health services featured in this article.
Although Nurx offers consultations with medical professionals, a person should see a doctor if their symptoms do not improve with treatment.
If a person is experiencing a mental health crisis or feels at risk of hurting themselves or others, they should not rely on Nurx’s mental health services. Instead, they should call 911 or a mental health hotline.
Below, we answer some common questions about Nurx.
Is Nurx legitimate?
Nurx is a legitimate business offering legitimate healthcare services and medication. The CDC recognizes Nurx as a legitimate business.
Does Nurx contact my doctor?
Nurx does not share a person’s information with their primary care physician without permission. However, Nurx encourages people to share the information they give to the company with a primary care physician.
Does Nurx prescribe Adderall?
Nurx does not prescribe controlled substances such as Adderall.
Does Nurx require a prescription?
Nurx does require a prescription for certain medications. People should speak with a Nurx healthcare professional to get the necessary prescription.
Is Nurx safe to use?
Medical professionals licensed in the customer’s state review all requests received through Nurx. Also, prescription drugs from Nurx follow the same rules and processes as any other licensed pharmacy.
A Nurx medical professional will only prescribe medications if they are safe for a person to use based on the medical information they provide.
However, individuals should consult their doctor before consulting with Nurx.
How long does Nurx take to process?
When the medical team reviews and approves a person’s request, one of Nurx’s partner pharmacies ships the prescription within 72 hours.
Customers can expect to receive their prescription within 3–5 business days. People also have the option to pay for expedited delivery.
Does Nurx automatically refill my birth control?
Nurx sends people a 3-month supply of prescriptions and automatically processes refills as scheduled.
How long does Nurx take to prescribe?
Individuals using Nurx can select the products they wish to order and answer a short questionnaire. After paying for the medical consultation fee, a doctor reviews the profile and provides a prescription, and then delivery takes place in discreet packaging.
Nurx states that this process takes up to 5 business days.
How does Nurx work without insurance?
Nurx’s services are available to people with and without insurance. Most products require customers to pay $15–$60 for the consultation, depending on the service they opt for, which insurance does not cover.
Nurx offers different pricing plans for those without insurance. For example, birth control medications start from $15 per month, and home test kits come with two plans starting from $94. These are for those opting for basic testing or comprehensive testing.
Nurx is an online healthcare company offering prescriptions, over-the-counter medications, and home test kits through its website or mobile app. It also provides online consultations, free shipping, and automatic prescription refills.
Nurx receives mixed online customer reviews. Common complaints focus on shipping and customer service issues. However, positive reviews praise the convenience and discreet nature of the company’s services and delivery.
We include products we think are useful for our readers. If you buy through links on this page, we may earn a small commission Here’s our process.
Medical News Today only shows you brands and products that we stand behind.
Our team thoroughly researches and evaluates the recommendations we make on our site. To establish that the product manufacturers addressed safety and efficacy standards, we:
Evaluate ingredients and composition: Do they have the potential to cause harm?
Fact-check all health claims: Do they align with the current body of scientific evidence?
Assess the brand: Does it operate with integrity and adhere to industry best practices?
We do the research so you can find trusted products for your health and wellness.
Nurx is an online healthcare company providing birth control, sexually transmitted infection (STI) screenings, skin care treatments, and more. The company offers convenient and discreet home delivery.
This article discusses the Nurx brand and its products and services. It also looks into the advantages and drawbacks of using Nurx products and alternative prescription medication services people can consider.
Please note that the writer of this article has not tried these products. All information presented is purely research-based and correct at the time of publication.
Medical News Today follows a strict product selection and vetting process. Learn more here.
All review quotes are by Sydney Hanan, a Manager from our sister company, Healthline, who independently purchased and reviewed Nurx’s services.
Nurx is a telemedicine company that offers birth control, emergency contraception, skin care, and other sexual health treatments and tests. It markets itself as a female-focused company.
It began business in 2015 and aims to offer affordable and convenient access to common medications and at-home health tests.
Nurx is a viable option for anyone who wants healthcare on demand, particularly online access to doctors, testing, and treatments.
Nurx offers a range of services, covering:
A clear advantage of Nurx is that people do not need to wait in line for a doctor or prescription. Consumers can also get automatic refills and generic medication to save money when paying out-of-pocket.
However, Nurx has practical limitations and does not cater to every condition. For example, receiving a prescription can take up to 72 hours. This makes it unsuitable for individuals requiring urgent care.
It is also unsuitable for people experiencing a mental health crisis. In this case, people should contact emergency services or a mental health hotline, such as the 988 Suicide and Crisis Lifeline.
The advantages and disadvantages of Nurx are as follows:
Nurx offers a range of health screenings and treatments, outlined below.
Below, we explain how a person can order a product or kit from Nurx. Fees and processes may differ depending on the product or service.
1. Choose a service
Users can access services and create an account via the Nurx website or iOS and Android apps.
After a person has chosen their desired service or product, they need to:
indicate their home state
provide their email address
give their consent to telehealth
2. Complete a medical history
Customers must answer comprehensive questions regarding their medical history relating to the test or medication they wish to purchase. Anyone who wants to buy dermatological treatments must provide photos of their skin.
A person must also upload a photo ID and supply their name and date of birth before payment.
3. Medical consultation
Customers need to pay for a medical consultation once they submit their request.
The fee for a medical consultation varies according to the service but ranges from $15–60. This covers the following:
an evaluation of the person’s medical history
requests from state-licensed medical practitioners
prescriptions, if needed
personalized treatment plans
scheduled follow-ups
unlimited 1-year messaging with the Nurx medical team
4. Checkout and delivery
Following the medical consultation, the customer proceeds to the checkout stage. A state-licensed healthcare professional will then:
review the person’s health assessment
write a prescription
order the person’s products
arrange delivery of the medications or testing kits
The company will then ship the person’s test kit or prescription for free. The product will arrive in discreet packaging.
Home test kits also come with a prepaid return shipping label. The company partners with Molecular Testing Labs (MTL) for home testing kits.
Nurx ships prescription drugs from partner pharmacies that are fully licensed to dispense medications to their state. Nurx usually sends people a 3-month supply of medication. However, it can also send a 1-month supply if the person’s insurance only pays for 1 month at a time. In these cases, a $5 processing fee applies.
Each of Nurx’s product pages shows both out-of-pocket and estimated insurance prices. The final insurance cost varies depending on the person’s insurance coverage.
People may opt to pay the out-of-pocket price or go through their insurance. Nurx accepts online payments from Visa, Mastercard, Discover, and American Express. People can also pay using their Family Savings Account and Health Savings Account.
Nurx accepts most private health insurance for medications. However, a person needs to pay for all consultation fees out-of-pocket.
Several insurance plans are in-network with MTL for Nurx’s at-home testing kits. However, if a person’s plan is not in-network with MTL, it will bill them directly in addition to the fee for medical consultation.
The Centers for Disease Control and Prevention (CDC) recognize Nurx as an online health organization offering many services, including testing, prevention, and treatment.
Nurx has an A- rating with the Better Business Bureau (BBB) and has closed 369 complaints in the last 3 years. As of July 2023, the brand has a 1.71 out of 5 stars rating based on 512 customer reviews on the platform.
On the BBB page, there are few positive reviews. An early review praises the company’s communication and medical representative availability. Negative reviews frequently mention the following issues:
delayed shipping
payment charges without permission
charging customers without providing a service
difficulties canceling accounts
poor customer service and communication.
On TrustPilot, the company has a rating of 1.5 out of 5 stars based on 489 reviews. Customers frequently mention issues with receiving prescriptions, communication, and charges for care they did not receive. However, positive comments say the service is effective, and people are satisfied with its convenience.
The following brands are similar alternatives to Nurx:
TwentyEight Health: It has been in business since 2023 and has replaced SimpleHealth’s services. It offers birth control medications, prenatal vitamins, and emergency contraception. Its services are also available to those looking for herpes treatment and abortion care.
Hers: People can get female wellness products from Hers, such as birth control pills, hair products, and medications for anxiety and depression. It also offers online therapy sessions that cost $99. Read our Hers review.
The table below compares the different online health services featured in this article.
Although Nurx offers consultations with medical professionals, a person should see a doctor if their symptoms do not improve with treatment.
If a person is experiencing a mental health crisis or feels at risk of hurting themselves or others, they should not rely on Nurx’s mental health services. Instead, they should call 911 or a mental health hotline.
Below, we answer some common questions about Nurx.
Is Nurx legitimate?
Nurx is a legitimate business offering legitimate healthcare services and medication. The CDC recognizes Nurx as a legitimate business.
Does Nurx contact my doctor?
Nurx does not share a person’s information with their primary care physician without permission. However, Nurx encourages people to share the information they give to the company with a primary care physician.
Does Nurx prescribe Adderall?
Nurx does not prescribe controlled substances such as Adderall.
Does Nurx require a prescription?
Nurx does require a prescription for certain medications. People should speak with a Nurx healthcare professional to get the necessary prescription.
Is Nurx safe to use?
Medical professionals licensed in the customer’s state review all requests received through Nurx. Also, prescription drugs from Nurx follow the same rules and processes as any other licensed pharmacy.
A Nurx medical professional will only prescribe medications if they are safe for a person to use based on the medical information they provide.
However, individuals should consult their doctor before consulting with Nurx.
How long does Nurx take to process?
When the medical team reviews and approves a person’s request, one of Nurx’s partner pharmacies ships the prescription within 72 hours.
Customers can expect to receive their prescription within 3–5 business days. People also have the option to pay for expedited delivery.
Does Nurx automatically refill my birth control?
Nurx sends people a 3-month supply of prescriptions and automatically processes refills as scheduled.
How long does Nurx take to prescribe?
Individuals using Nurx can select the products they wish to order and answer a short questionnaire. After paying for the medical consultation fee, a doctor reviews the profile and provides a prescription, and then delivery takes place in discreet packaging.
Nurx states that this process takes up to 5 business days.
How does Nurx work without insurance?
Nurx’s services are available to people with and without insurance. Most products require customers to pay $15–$60 for the consultation, depending on the service they opt for, which insurance does not cover.
Nurx offers different pricing plans for those without insurance. For example, birth control medications start from $15 per month, and home test kits come with two plans starting from $94. These are for those opting for basic testing or comprehensive testing.
Nurx is an online healthcare company offering prescriptions, over-the-counter medications, and home test kits through its website or mobile app. It also provides online consultations, free shipping, and automatic prescription refills.
Nurx receives mixed online customer reviews. Common complaints focus on shipping and customer service issues. However, positive reviews praise the convenience and discreet nature of the company’s services and delivery.
