Chase Improves Travel and Purchase Protection Benefits
Chase is changing the Benefits Administrator and improving the travel and purchase protection benefits for branded and co-brand cardmembers. Customers will be notified of the changes starting today and through the middle of August via email or direct mail.
Starting October 1, 2024, cardmembers will be directed to a new Chase branded website: www.chasecardbenefits.com to access their complimentary benefits and file new claims all in one place. Chase has also changed the Benefits Administrator and Underwriter to Assurant, which is taking over from eClaimsline.
Check out the changes below, as they were shared with us by Chase.
Auto Rental Coverage (Update across all products that don’t already have a limit of $60,000 or more):
- Coverage will now include more vehicles; cardmembers will receive up to $60,000 in coverage for eligible vehicles with an MSRP of $125,000 or less.
- Extending the notification period from 60 days to 100 days.
Emergency Evacuation and Transportation (Update across all products with this benefit):
- The service provider will now arrange and provide for emergency transportation for qualifying events, so cardmembers will no longer need to pay upfront and then file a claim.
Travel and Emergency Assistance (Added to select products):
- If a cardmember runs into a problem while traveling away from home, this benefit provides legal and medical referrals and access to other travel and emergency assistance services. Cardmembers will be responsible for the cost of any goods or services obtained.
Travel Accident Insurance (Updated for select products):
- Increase coverage from $250,000 to $500,000.
Lost Luggage Reimbursement (Added to select products)
- Provides reimbursement for the cost to repair or replace checked or carry-on luggage that is lost or damaged during a covered trip.
Extended Warranty Protection (Updated for select products):
- Upgrading coverage from $10,000 per claim and $50,000 for the life of the account to $10,000 per claim and $50,000 per year.
Trip Cancellation/Interruption Insurance (Updated for the United Gateway card):
- Upgrading this benefit to cover additional family members and covered reasons.
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