When you have student loans, there’s always a way to optimize your repayment. Refinancing student loans is one of the most impactful strategies, as it delivers a single monthly payment.
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Student loan refinancing also makes it possible to score lower rates and shorter repayment terms, in case you’re aiming to shed that debt ASAP. You could also extend your term (at the cost of accruing interest) to get a more affordable payment. Depending on the lender, you may even get access to discounts or other perks that could make that debt less burdensome (though refinancing federal loans strips them of their government-exclusive repayment protections).
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Here’s what you need to know to select the best student loan refinancing lender for your needs.
Methodology
There’s no shortage of banks, credit unions, online companies and state-sponsored lenders that refinance student loans. To find the best such lenders, our editorial and data research teams combined efforts. We analyzed 23 of the most popular and widely available financial institutions across five categories: interest rates, loan details, eligibility, repayment and customer experience. View our complete methodology below.
- Number of companies reviewed: 23
- Number of data points analyzed: 621
- Number of features we considered: 27
- Number of primary data sources used: 25
College Ave Student Loans
APRs
6.99% to 13.99% (fixed), 6.99% to 13.99% (variable)
Minimum credit score
Mid-600s
Repayment terms
5 to 20 years
On Credible’s Website
SoFi
Best student loan refinance lender
Why we picked it
A refinanced loan from SoFi comes with competitive rates, flexible terms and exclusive perks. For instance, these loans don’t have any fees — not even a late fee — and there’s a rate discount worth 0.25 percentage points when you refinance federal loans. (That’s on top of a same-size autopay discount opportunity.)
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SoFi also provides member benefits, like career coaching and financial advice. Depending on when you apply, there may be a monetary welcome bonus, too.
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Plus, if you’re trying to refinance student loans with bad credit, SoFi isn’t necessarily a long shot since it allows you to apply with a cosigner. Just be mindful that your cosigner would need a strong credit history and be willing to be responsible for repayment.
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Still, SoFi has room to improve. It doesn’t disclose its minimum credit score requirement, so you’ll have to pre-qualify to understand what your rates might look like. Finally, the company doesn’t offer cosigner release for refinance loans.
Pros
- Pre-qualification available
- No fees, not even for late payments
- Multiple discount opportunities
- Access to member benefits like career coaching
- Refinance loans for multiple borrower types, including parents
- No maximum loan limit
- Option to add a cosigner
Cons
- Minimum credit score undisclosed
- No cosigner release for refinanced loans
Who should use it
Those with excellent credit who want access to membership benefits in addition to a refinanced loan with competitive, flexible terms.
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*Rates as of Nov. 16, 2023, may assume discounts
Earnest
Best for payment flexibility
Why we picked it
Earnest’s student loan refinancing product comes with lender-specific repayment perks, including options to:
- Make automatic biweekly payments, which can be helpful if you’re paid every two weeks and don’t want that entire payment to hit at once.
- Skip a payment in a given 12-month period.
- Switch to interest-only payments for three months, or use forbearance — when approved.
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Earnest will also refinance loans for nontraditional borrowers, including:
- Parent PLUS loan-holders (once the student has graduated)
- Associate’s degree-holders
- Nongraduates (with a credit score of at least 700)
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Another plus here is that refinanced loans don’t come with origination, prepayment, late or insufficient funds fees. And if you select a variable interest rate, your rate cap would be relatively low: 8.95% for loans with terms of 10 years or less; 9.95% for loans with terms ranging from 10 to 15 years; and 11.95% for loans with terms over 15 years. (Note that variable rates aren’t available in Alaska, Illinois, Minnesota, New Hampshire, Ohio, Tennessee or Texas. And if you live in Nevada, you can’t use this lender to refinance at all.)
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However, there are some eligibility quirks to be aware of. Earnest typically only accepts applicants who have completed (or pursued) a degree, so those who earned a certificate or another credential will not be eligible. Also, if you’re refinancing loans with cosigner support, they must live in the same state.
Pros
- Pre-qualification available
- Unique payment relief options
- Accepts applicants with credit scores under 700
- Ability to refinance Parent PLUS loans
- Associate’s degree-holders and nongraduates may be eligible
- Low variable rate cap
Cons
- Variable rates aren’t offered in seven states
- Refinancing isn’t available in Nevada
Who should use it
Borrowers who are looking to land potentially lower rates via a variable APR and want payment flexibility.
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*Rates as of Nov. 16, 2023, exclude discounts
College Ave Student Loans
Best for customer service
Why we picked it
College Ave stands out, in part, for its customer service. It has relatively few complaints from current customers, earned an A+ Better Business Bureau rating and provides four ways to reach its support team: email, online chat, phone and snail mail.
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The company’s product itself offers flexible repayment terms, relatively low annual percentage rates (APRs) and a generous loan amount.
- Terms can range up to 20 years, and you can choose either fixed or variable rates.
- If you sign up for autopay, you could get a rate reduction of 0.25 percentage points.
- You can refinance anywhere from $5,000 to $300,000, depending on your career path.
There also aren’t any origination or prepayment fees. This lender may grant up to 12 months of forbearance over the life of your loan, typically in three- to six-month increments, which can provide peace of mind, especially if your employment isn’t stable.
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Despite its high rating, College Ave isn’t perfect.
- While the lender allows you to apply with a cosigner, its cosigner release option only kicks in once you’ve reached the halfway point of your loan term.
- Even though the company offers pre-qualification — you can confirm eligibility and check rates without affecting your credit — it’s stingy with its exact eligibility criteria, such as minimum credit scores. (It does say that cosigners need a score in the “mid-600s.”
- College Ave requires you to have graduated to access its refinancing product. If you left campus without a degree or are still in school, you can’t use this company to refinance.
Pros
- Pre-qualification available
- Competitive rates
- Autopay discount
- High maximum loan amount
- No origination fee
- Up to a year of forbearance may be available
Cons
- Minimum credit requirements aren’t disclosed
- Not available if you haven’t graduated
- Cosigner release only available after half the term has elapsed
Who should use it
College graduates who have at least good credit (or a creditworthy cosigner) and want flexible rates and terms, plus access to helpful customer support.
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*Rates as of Nov. 16, 2023, may assume discounts
First Tech Federal
Best for credit union borrowers
Why we picked it
As the lone credit union to crack our top 10 best student loan refinancing lenders, First Tech offers a fixed-rate loan with no origination fee and repayment term options spanning five to 15 years.
Fittingly for a credit union, they also offer repayment relief options, including:
- A 90-day payment delay option (though keep in mind that pausing repayment allows unpaid interest to grow)
- A fee-based DebtSafe product option that would either cancel your debt or pause your loan payments if you were to become disabled, lose your job or pass away
- Balloon and interest-only repayment for borrowers who expect their lower incomes to rise over time
As with other credit unions, you’d have to be(come) a member of First Tech to access its refinancing product. To qualify for membership, you can simply join the Computer History Museum or the Financial Fitness Association, both of which require a small annual subscription. Other ways to be eligible include:
- Have a family member or household member who’s a First Tech member
- Work for an innovative company on their partner list
- Work within Oregon state (or have a family member who does)
- Live or work in Lane County, Oregon
That said, you can still get pre-qualified and even start your application before applying to become a First Tech member, though your application will take longer to process.
Pros
- Pre-qualification available
- No application or origination fees
- Payment protection available
- Option to defer payments for up to 90 days
Cons
- No variable rate option
- Requires credit union membership
- Minimum credit score undisclosed
Who should use it
Those who prefer working with a nonprofit credit union and want a loan that offers repayment relief options, including pauses or cancellation in the event of a disability, job loss or death.
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*Rates as of Nov. 16, 2023, may assume discounts
Why we picked it
NaviRefi won its rating, in part, for accessibility. Most borrowers need a 650 credit score to qualify, which falls into FICO’s “fair” credit range.
The company also notes that it commonly accepts applicants who did not graduate. (However, you’ll need a credit score of at least 700 to qualify in that case.)
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Other benefits of refinancing student loans with NaviRefi include:
- The maximum loan amount is a whopping $500,000.
- There’s an autopay rate discount of 0.25 percentage points.
- There are no application or origination fees.
- The lender awards deferment and forbearance options on a case-by-case basis.
There are some potential drawbacks, though:
- You can’t add a cosigner to your application.
- NaviRefi doesn’t publicize its variable interest rate cap, making it harder to budget for worst-case scenarios.
Also, most notably, much-maligned former federal loan servicer Navient services NaviRefi loans, and that company was sued by 39 states for its use of unfair and deceptive student loan servicing practices, resulting in a settlement of $1.85 billion in 2022. To be fair, Navient is also the parent company of Earnest (reviewed above), which has a relatively strong customer service record.
Pros
- Pre-qualification available
- Fair credit borrowers accepted
- High loan amount limit
- No fees
- Autopay discount
- Deferment, forbearance options
Cons
- No cosigner option
- NaviRefi loans are serviced by Navient
- Undisclosed variable rate cap
Who should use it
If you have fair to good credit and don’t need a cosigner, NaviRefi could be a solid bet — especially if you’re willing to sign up for autopay.
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*Rates as of Nov. 16, 2023, may assume discounts
Laurel Road
Why we picked it
Like SoFi (reviewed above), Laurel Road is the only other top student loan refinancing lender we reviewed that allows you to refinance as much student loan debt as certified by your school/s. So, if you have an especially large balance — perhaps stemming from graduate or professional degrees — Laurel Road would be worth checking out.
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Laurel Road allows working professionals with bachelor’s degrees or higher to access its product. But Laurel Road also lends to applicants with certain associate’s degrees; graduate and undergraduate students in their final semester (with a job offer in their field); and parents who took out Parent PLUS loans on behalf of their child. (Associate’s degree-holders, or parents who borrowed for a child pursuing an associate’s degree, are limited to refinancing $50,000 in loans, while other applicants aren’t.)
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The company’s rates and terms are flexible enough to offer savings opportunities. Laurel Road offers an autopay interest rate discount worth 0.25 percentage points. And you can shave another 0.55 percentage points off a variable APR if you open a checking account with the company and have qualifying direct deposits (of at least $7,500) each statement period.
Pros
- Accepts parent borrowers and associate’s degree-holders
- Multiple discount opportunities
- Competitive rates and terms
- No maximum loan limit
Cons
- Pre-qualification unavailable
- Loan amount for associate’s degree holders is limited
Who should use it
Parent PLUS loan borrowers and associate’s degree-holders who have the cash flow to enjoy this lender’s unique rate discounts.
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*Rates as of Nov. 16, 2023, may assume discounts
Why we picked it
Although RISLA is a Rhode Island-based lender, it allows applicants from outside the state to apply. That said, the lowest rates are reserved for residents and borrowers who either attended school or currently work there.
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All RISLA customers, however, could access a federal loan-like income-based repayment option. It’s reserved for cases of financial hardship based on your current wages and family size — and it can even provide a path to loan forgiveness after 25 years.
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Even if you stay on a standard repayment plan, RISLA provides immediate and deferred payment options (for those who are still in school), which can help if you can benefit from refinancing but can’t afford the full payment yet. (Keep in mind that you can only get a 15-year term if you choose to defer payments.) Also, if you go back to school for graduate studies after you refinance, you could get up to 36 months of deferred payments.
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Still, there are drawbacks to this lender. Although you can use a cosigner, there is no cosigner release option. So you’d have to refinance again to get a cosigner off of your new loan. Also, the loan maxes out at $250,000, which may be too low for some and doesn’t include a variable-rate option.
Pros
- Pre-qualification available
- Income-based repayment for financial hardship with potential path to loan forgiveness
- Current students eligible to apply
- In-school deferment available
Cons
- Lowest rates go to those with ties to Rhode Island
- Variable rates unavailable
- No cosigner release
- Maximum loan amount may exclude those with pricey educational paths
Who should use it
Rhode Island residents who have private loans but want a path to loan forgiveness would be hard-pressed to find a better alternative.
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*Rates as of Nov. 16, 2023, may assume discounts
EdvestinU
Best for nongraduates, low-income borrowers
Why we picked it
There’s a lot to like about EdvestinU’s refinancing product: The terms are flexible, there aren’t origination fees, the fixed rates are competitive and they accept cosigners.
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The company also doesn’t require applicants to have graduated to qualify for refinancing. Plus, the annual income requirement is set at $30,000 (for balances under $100,000) or $50,000 (for loans over $100,000).
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There are deferment and forbearance options through this lender, though they don’t specify the parameters for approval there. (You’d have to contact the loan servicer, Firstmark Services, to understand your options.)
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Still, other EdvestinU characteristics may not work for you for the following reasons:
- Refinancing through EdvestinU is only available in 19 states and Puerto Rico.
- Cosigner release requires you to make at least two years’ worth of consecutive, on-time payments.
- The minimum refinance loan amount is $7,500, which is a bit higher than you might find with other lenders.
- Variable rates are capped at 21%, which is comparable to some credit cards.
- EdvestinU notes that the timeline from application to disbursement is typically 30 days, which may be a dealbreaker for some.
Pros
- Pre-qualification available
- Competitive rates
- No origination fee
- Cosigners accepted
- Applicants who didn’t graduate may be eligible
- Relatively low annual income requirement
Cons
- Not available in most states
- Slow route to cosigner release
- Relatively high minimum loan amount
- Variable rates are capped at 21%
- Takes about a month to get funds
- Relatively low maximum loan amount
Who should use it
Borrowers who don’t earn a high income (or didn’t receive a diploma) and are able to wait a month for funds to be disbursed.
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*Rates as of Nov. 16, 2023, may assume discounts
PNC Bank
Best for rate discounts, graduate-degree holders
Why we picked it
PNC Bank is far from perfect, starting with the fact that you can’t check your rates before applying. But this financial institution partly makes up for it with its autopay discount worth 0.50 percentage points — double the industry norm.
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There are other benefits of refinancing student loans with PNC, including:
- You don’t need a college degree to be eligible.
- You can pause your repayment for 36 months of academic deferment if you return to school for either full-time undergraduate or graduate studies.
Some of these highlights come with a catch. For example, the lowest rates are reserved for applicants who attained a graduate degree; nongraduates face higher rates and can only refinance up to $25,000. It’s also worth noting the following:
- The 20-year term option is only available for degree-holders who are refinancing at least $75,000.
- The minimum refinance loan amount of $10,000 is higher than the industry average.
- The variable rate cap sits at 18%, which is high for a refinanced loan.
- You can release your refinance loan’s cosigner, if applicable, but only after 48 consecutive monthly payments.
Pros
- Valuable autopay discount
- Accepts nongraduates
- Three years of academic deferment if you return to school after refinancing
Cons
- Pre-qualification unavailable
- Lowest rates are reserved for those who attained a graduate degree
- Nongraduates pay the most of any group to refinance
- No pre-qualification option
- High minimum loan amount
- Slow route to cosigner release
- High variable rate cap
- Relatively low maximum loan amount
Who should use it
This refinance loan is a great option for those with excellent credit who attained a graduate-level education and are willing to use autopay.
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*Rates as of Nov. 16, 2023, may assume discounts
INvestEd
Best for Indiana residents, students
Why we picked it
If you attended an Indiana university or currently live in the state, INvestEdmay be among your best student loan refinancing options. You’ll find many of the top-line features you’d expect from a good lender, including: solid APRs, a range of repayment terms and the ability to apply with a cosigner.
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INvestEd provides more transparency around its requirements than you might find with other lenders. In fact, this lender notes that you or your cosigner will need a credit score of at least 670, an annual income of at least $36,000, and a debt-to-income ratio below 50% to qualify for refinancing. Plus, if you apply with a cosigner, you can seek cosigner release once you’ve made 12 consecutive payments.
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Via its hardship forbearance program, INvestEd features up to two years of paused payments over the life of your loan, granted in one- to three-month increments. (You’re limited to two forbearance periods per year.)
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Despite these benefits, consider some of INvestEd’s fine print. The variable rates, for instance, are capped at 18%. Also, the maximum loan amount is $250,000 which is half of some of the other top lenders’ upper limits.
Pros
- Clear loan requirements
- Flexible loan terms
- Up to 24 months of hardship forbearance
- Option to apply with a cosigner
Cons
- Must have attended college in Indiana or be a current resident to qualify
- Pre-qualification unavailable
- High variable rate cap
- Relatively low maximum loan amount
Who should use it
Indiana residents or borrowers who went to school in the state will find solid fixed APRs and a generous forbearance period.
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*Rates as of Nov. 16, 2023, may assume discounts
Our picks at a glance
Why refinance your student loans?
- Customize your payment amount. When you refinance, you can choose a new repayment term, or the timespan over which you pay off your debt. Commonly available terms range from five to 20 years. Just be mindful that the longer your term, the more time there is for interest to accrue and capitalize on your balance.
- Combine multiple accounts. Refinancing combines your original student loans into a single loan with a new (hopefully lower) interest rate. Because of this, however, you might exclude federal loans from your refinancing application if you want to keep federal loan-exclusive benefits like income-driven repayment plans and paths to loan forgiveness.
- Score a lower rate. If you have good-to-excellent credit, you could access a lower interest rate than the average APR of your existing loans, saving money in the long term. Of course, available rates vary depending on when you apply and were higher in late 2023 than previous years. Your credit strength will also impact the rates you’re offered.
- Potentially get out of debt faster. If you refinance to a shorter loan term, you could be debt-free on a faster timeline. But keep in mind that shorter terms typically mean higher monthly payments. Check your budget before committing to refinancing.
What is student loan refinancing?
Student loan refinancing is the process of borrowing a new loan, with its own rates and terms, to pay off existing education debt. The result is a single monthly payment to one loan servicer, and depending on the new terms, you might save money on interest.
Let’s say you have a combined $50,000 in student loans, there are 10 years left on your terms and your average APR is 10.00%. Over that 10-year period, you’d pay about $29,290 in interest. But if you were to refinance to a 6.00% APR and a 10-year term, you’d only pay $16,612 in interest. Your total interest would shrink even more if you opt for a shorter term.
But be aware of the trade-off: The shorter the repayment term, the higher the monthly payment. So you’ll want to make sure you can afford the monthly dues before locking in that term. (If a lower monthly payment is your goal, that may mean paying more over the long term.)
Student loan refinancing vs. a Direct Consolidation Loan
Student loan refinancing is somewhat similar to a federal Direct Consolidation Loan since they both involve combining multiple loans into a new one. But there are important distinctions:
- Student loan refinancing is offered by private companies, like banks and online lenders, and permanently turns loans into a new, private loan. If you include federal loans in your refinance, those would lose federal borrower protections. Your creditworthiness determines the terms you’re offered.
- Direct Consolidation Loans are offered by the Department of Education and can only be used to group certain federal loans. Plus, rather than your creditworthiness determining the interest rate and term, consolidating averages your existing rates (rounding them up to the nearest one-eighth of 1%). Also, using this loan could automatically make your federal loans eligible for certain borrower protections, like income-driven repayment.
How to refinance your student loans
Before you start looking for the best student loan refinancing lenders, consider whether refinancing is right for you, and if so, what your specific goals are.
First, look at your broader finances, including your existing loan rates and terms, debt obligations and cash flow. Using a budgeting app can help, but you can also go through your bank statements to get an idea of where you stand. Also review your credit reports (via AnnualCreditReport.com) and scores (via your financial institution, one of the major credit bureaus or third-party services).
During this process, ask yourself the following questions:
- What kind of loans do I have? Refinancing private student loans typically doesn’t come with significant risks. But if you have federal loans, you may want to exclude those from your refinancing application so you don’t lose government-exclusive protections like income-driven repayment plans and paths to loan forgiveness.
- Am I planning on borrowing more within the next year or two? If so, you may want to be more conservative with your credit inquiries. Keep in mind that new credit inquiries stay on your record for two years, though credit score models may not factor in inquiries that are older than a year. In general, the fewer you have, the better.
- What is my credit score? Lenders typically want to see a score of at least 650 to qualify, though each lender will have their own requirement. If you’re not there yet, you may want to take time to boost your score first. You could also apply with a creditworthy cosigner, but understand that they’d be on the hook for repayment if you don’t follow through.
- What’s my income, and is it stable? Lenders will also have minimum income requirements, but another vital factor here is whether you’ll be able to keep up with your refinance loan payments. Missing even one could damage your credit, so you’ll want to understand exactly how much wiggle room you have based on your current income in comparison to your expenses. Use a free student loan calculator like Calculator.net’s.
- What is my main goal with refinancing? If you want to save the most money possible, you’d want the lowest possible APR and the shortest term. That would usually come at the cost of higher monthly payments. But for someone who wants to save on monthly costs, a longer term would be more appealing.
Tip: If you determine that refinancing is wise for your situation, start comparing various lenders, prioritizing those that offer pre-qualification (the ability to confirm eligibility and check rates without a hard credit check that can negatively affect your credit scores).
Pros and cons of refinancing student loans
Student loan refinancing can net various advantages, but qualifying can be an uphill climb. Lenders each set their own eligibility requirements, which can range from a specific credit score and income to living in a specific state or earning a certain type of degree.
But the biggest con is that refinancing irreversibly strips federal loans of Department of Education-provided protections, such as access to repayment pauses (deferments and forbearances), income-driven repayment plans and forgiveness programs. So if you think you might benefit from the government safety net, think twice about refinancing your federal loans.
Should you refinance your student loans?
If refinancing can help you accomplish your financial goals or get out of debt faster, it can be a helpful tool. Your specific situation is going to have a big impact on whether refinancing is right for you.
Let’s say you have $25,000 in private student loans with an average APR of 10.00% — and you have bad credit. Your potential savings would have to come from a lower APR or a shorter repayment term. A cosigner could help, so you could prioritize lenders that offer that option.
But all in all, your loans are already private, so there are fewer risks in consolidating them with another (or the same) lender.
Now, let’s say you only have federal loans, you’re keeping up with your payments and you have a stable, high-paying job. In that case, refinancing would mean giving up government-exclusive protections like income-driven repayment — but that might not be an issue to you if your high income means that those plans aren’t useful to you. Similarly, if you work in an industry that doesn’t connect with federal loan forgiveness programs, you might feel like you wouldn’t miss anything by refinancing.
Still, you could want access to federal loan deferment and forbearance options (that would allow you to pause your loans for months at a time for various reasons, such as running into financial hardship or unemployment). In this case, if refinancing still sounds appealing, you might investigate private lenders that offer generous deferment and forbearance options — but can also provide the rates and terms that would help you save money overall.
Bottom line: There’s no black-and-white answer as to whether you should refinance student loans. You’ll have to consider your financial situation, understand your repayment goals and do the math to figure out if refinancing would help you accomplish them. As always, though, be wary of refinancing federal loans given the government’s expansive safety net.
Tips for comparing student loan refinance lenders
Every student loan refinancing product is different, so it’s important to be thorough when shopping around. That way, you’ll find one that best suits your needs. Here’s how to start:
- Compare APRs: The annual percentage rate (APR) is a better measure of your total loan costs than the interest rate because it includes things like origination fees.
- Look into customer service: A refinancing lender is likely going to be in your life for years to come, so it’s important to find out whether they provide good customer service. Online reviews can help, though they should be taken with a grain of salt since reviews tend to attract either those who had an extremely positive or extremely negative experience. Instead, give a lender’s customer support a test drive: If they’re not helpful before you borrow, they may not be afterward either.
- Know the minimum credit score requirements: Some lenders won’t disclose this — in which case pre-qualification is your best bet to understand your potential terms — but if it’s available, it can help you understand if you’re likely to qualify. Alternatively, it might nudge you to pause your refinancing application until you can raise your score.
- Consider hidden costs: The APR will include some costs other than the interest rate, but it can’t take things like late fees and non-sufficient funds fees into account. And while no one plans on facing those kinds of fees, it’s always a good idea to understand what would happen if you were to miss a payment or a paycheck is unexpectedly delayed.
- Use pre-qualification: This is going to be the most useful tool for directly comparing lenders since it can show you the terms and rates that you could qualify for with each lender. However, note that these are not formal offers, so your actual rates and terms may vary. Still, it’s generally a useful tool. Once you get your results, plug those into a student loan payment calculator to see how the costs compare.
Methodology
Our editorial team bucketed 27 key features of a top-performing student loan refinancing lender into five categories. We then put ourselves in the shoes of borrowers to understand which of these categories were most important. Given that refinancing has the potential to offer significant savings, we weighed the “Rates” category heaviest. And since many borrowers elect to refinance, in part, to ease their payment headaches and find a more helpful lender, we also gave significant weighting to the “Repayment” and “Customer experience” categories. How lenders fared across these categories determined their out-of-5 star rating.
Rates (30%)
Our editorial team collected lenders’ lowest and highest fixed and variable rates, and reviewed borrowers’ options for discounting their APR (by setting up automatic payments, for example) and checking their potential rate via pre-qualification. Student loan refinancing companies that don’t offer competitive rates, discounts or the ability to pre-qualify fared poorly in this critical category.
Loan details (15%)
Our research here went one level deeper into each lender’s refinancing product, cataloging fees (say, for origination and late payments) and minimum and maximum borrowing amounts. We also got granular, rewarding lenders that allow borrowers to transfer federal Parent PLUS Loans into their name.
Eligibility (15%)
Qualifying for refinancing can be difficult, but there are enough differences between lenders’ underwriting criteria to highlight those that have more accessible standards. We awarded higher ratings to companies that share these criteria publicly, have lower minimum credit score requirements and offer a cosigner option. Lenders that lend to nontraditional borrowers, such as noncitizens and nongraduates, received bonus points.
Repayment (25%)
Here, we asked a basic question of lenders: “Do you offer repayment flexibility to your customers?” The answer was informed by whether refinancing companies provide various term options, deferments and forbearances (and their duration), alternative repayment plans and loan discharges in cases of the borrower’s disability or death.
Customer experience (15%)
Given that a lender (or its loan servicer) can make repayment even more challenging for borrowers through potentially deceptive practices or poor customer support, we attempted to weed out refinancing companies that don’t provide a positive experience. We looked at lender websites to measure the availability of their customer service, and we reviewed data from independent organizations like the Better Business Bureau and the Consumer Financial Protection Bureau to determine the satisfaction level of customers past and present.
What didn’t make the cut
The 10 best student loan refinancing lenders in our eyes are listed above. Below are five popular refinancing lenders that didn’t fare as well in our scoring.
Frequently asked questions (FAQs)
You may see a short-term dip in your score since applying will add a new credit inquiry to your profile. However, if you keep up with the payments, refinancing can boost your score in the long run.
You might find a lender that accepts borrowers with lower scores, but that usually translates to higher rates. So if your main goal is getting a lower APR, you may want to wait to apply until your score increases, or get a qualified cosigner.
Most of the best student loan refinancing lenders, according to our research, offer refinancing among various financial products, including in-school student loans. So, if you’re planning to refinance, don’t forget to check with your current lenders about their rates and terms.
If you have private loans, you may want to consider refinancing those to get better terms. You can also refinance federal student loans, but that would mean giving up borrower protections like income-driven repayment plans and paths to loan forgiveness. Proceed cautiously with refinancing federal loans.
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