How to Opt Out of T-Mobile’s Forced Plan Migration
T-Mobile will soon migrate customers on older unlimited plans to newer and costlier plans. Notifications about these changes begin to go out on the 17th to affected customers.
The plan you will be migrated to, varies depending on the plan you are coming from. But not all older plans will be affected. Plus those who don’t want to have their plan changed will be able to reverse the move.
So let’s take a look at what legacy plans will migrate and to which new plans. Plus how you can opt out of these changes if you want to keep your current T-Mobile plan.
Affected Customers
The customers that will be affected by these changes include those with the following plans:
| Current Plan: | Will Migrate to: |
|---|---|
| Simple Choice / Select Choice | Either Essentials Select or Magenta |
| Magenta | Go5G |
| Magenta 55+ | Go5G 55+ |
| ONE | Go5G |
| Simple Choice Business | Business Unlimited Advanced |
TMR reports that only the specific plans listed above will migrate for now. That means that some variations such as One Plus or Magenta Military for example, will not change. Also, all your free lines that you have received during the frequent T-Mobile promotions will likely stay free.
How to Opt Out
T-Mobile is giving users a period of time to call in and reverse the forced switch. But it is not clear how much time you will have to do so.
Customers can opt out by contacting support after October 17th. Notifications will begin going out on that date via email and SMS. You can contact T-Mobile through the following avenues:
Once you contact T-Mobile through one of those options, just tell the rep that you want to opt out of the planned account migration. They will need to add a opt-out code to your account.
Get Up to $25 Credit
It’s also possible that this might work on your favor. Reps are instructed to offer one-time credits if customers complain when they contact T-Mobile support to opt out of the plan migration. If you have one or two lines you might get a $10 credit and if you have three or more lines they can offer a $25 credit. See more at TMR.
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