Evolve Bank & Trust Cyber Attack
Evolve Bank & Trust said this week that some of its retail bank customers and financial technology partners’ customers (end users) may be victims of a cybersecurity incident that may involve certain personal information.
Evolve Bank & Trust provides services to several large financial services platforms including Bilt, Affirm, Shopify, Mercury, Plaid, Mastercard, Visa, Stripe and others.
Evolve said it “is currently investigating a cybersecurity incident involving a known cybercriminal organization that appears to have illegally obtained and released on the dark web the data and personal information of some customers”. Evolve has engaged the appropriate law enforcement authorities to aid in the investigation and response efforts. The bank says it is confident this incident has been contained and there is no ongoing threat.
What Information Was Involved
It appears these bad actors have released illegally obtained data, including Personal Identification Information (PII), on the dark web. The data varies by individual but may include your name, Social Security Number, date of birth, account information and/or other personal information.
Bilt Customers
Bilt said in an email sent out to users that “Bilt account credentials and password were not exposed and there have been no disruptions to Bilt’s operations. Your Bilt services are working and you can continue to use Bilt as usual, including for any upcoming rent payments.”
What You Can Do
For now, Evolve is encouraging all retail banking customers and and financial technology partners’ customers (end users) to remain vigilant by monitoring account activity and credit reports. You can set up free fraud alerts from nationwide credit bureaus — Equifax, Experian, and TransUnion. You can also request and review your free credit report at any time via Freecreditreport.com. If you suspect any fraud or suspicious activity please contact us immediately.
If you suspect that you’re the victim of identity theft or fraud, you have the right to file a report with the Federal Trade Commission (FTC) or law enforcement authorities. You can contact the FTC at:
Federal Trade Commission
600 Pennsylvania Avenue, NW
Washington, DC 20580
(877)IDTHEFT (438-4338)
https://www.identitytheft.gov/
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