Curve Card Shutting Down in US
The Curve Card is shutting down for US consumers on July 8, 2024. The all-in-one card launched in the US two years ago and has been popular due to its innovative features.
The company promises a brand new Curve Wallet and Curve Card are coming soon, with even better benefits.
Here’s the text of the email below:
“Since launching our Curve Card Beta from our DUMBO office, we’ve come a long way. The customer engagement and feedback we received has been instrumental in improving Curve, and we are deeply grateful. We have been quietly working in the background to incorporate your insights and make continuous improvements. As part of these changes, we need to pause the Curve Beta program currently offered in the US due to the termination of your Curve Credit Card account with Hatch Bank, our sponsor bank, while we integrate with a new sponsor bank.
For the past two years, we have been working on delivering an innovative product experience for our US customers. An experience loved by over five million customers worldwide, perfect for the US market where customers have many cards.
The Curve Card brings all your cards together into One Card to Rule them All, supercharging your wallet with superpowers. It even acts like a tiny time machine in your pocket, allowing you to Go Back in Time®, stack rewards, use Smart Rules to always pay with the right card, and eliminate hidden FX fees with Killer FX. Curve is a no-brainer. The ultimate wallet, with a card.
We will be back soon with a brand new Curve Wallet and Curve Card offering, with even better benefits and building on our huge success to date with millions of customers worldwide.
What’s next?
You will shortly receive communication from Hatch Bank about the termination of the existing card program with key dates and other important information related to the closure of your Curve Card. Don’t worry, we don’t plan to be gone for long! We know it is not the best news. But we don’t feel the current product that we offer in the US market meets our standards. This temporary pause is required to allow our teams to deliver US customers the product millions across the pond enjoy using every day.
Until then, stay tuned for further updates from us by joining our waitlist. As an early adopter of Curve you’ve been instrumental to our learnings during the Beta phase and we will ensure you are notified first once the new Curve Wallet and the Curve Card are ready with our new bank partner. We promise extra goodies as a big thank you from us at Curve.
We appreciate your understanding and patience as we make these improvements. Our goal is to return with a service that exceeds your expectations and offers even more value to our customers and the ecosystem as a whole.
If you have any questions or need further clarification, please do not hesitate to contact our customer service team via the Curve app or email at support-us@curve.com.
Thank you for all your support and feedback to date and for being an early adopter of Curve. See y’all soon!”
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