Bilt Rewards Complicates Rent Payment Process for Some Members

Bilt Rewards Complicated Rent Payment Process

Bilt Rewards has sent out emails to select members announcing changes to the process of paying rent. The changes apply to members who live outside of the Bilt network and pay rent with a Rent Rewards account (the routing and checking account number).

Starting April 29, 2025, those who use Bilt Rewards to pay their rent through this method, will have to:

1. Pre-authorize your payment in the Bilt app – this will include selecting your rent amount and how you want to pay rent (Bilt Mastercard for waived fees, other cards for earning both Bilt Points and your card’s rewards like the 3X Alaska miles when using an Alaska card)NOTE: You’ll receive new BillPay by Bilt routing and account numbers the first time you do this and will need to update it in your property’s payment portal – you’ll only need to do this the first time and it needs to be done by April 29th
2. Submit your rent payment as usual through your property’s payment portal. Make sure to submit your payment within 5 days of authorizing it in the Bilt app

If you live in a building in the Bilt network or pay rent by check, there is no change to how you pay rent today.

FAQ:

1. This does not affect BiltProtect.
2. The auto-authorize feature will be live next week. If you want to use this, you can instead of authorizing each month.
3. You don’t need to authorize the exact amount of rent including utilities. If you authorize within a reasonable amount (a few hundred dollars) you payment will be fine.
4. BillPay is designed for many more uses to earn rewards on other than rent and mortgage.
5. You only need to update the account and routing numbers once on the first time you pay rent.
6. You can still pay rent by Venmo.